Cookie Policy under Regulation (EU) 2016/679 (GDPR)

Last updated: 27 November 2024.

This Cookie Policy describes the use of cookies and similar technologies on the website of La Relocation Group SA (hereinafter, the “Company”), accessible at: https://larelocationgroup.com (hereinafter, the “Site”). The information is provided pursuant to Article 13 of Regulation (EU) 2016/679 (hereinafter “GDPR”) and the Swiss data protection law (Federal Data Protection Act, DPA).

 

  1. Definitions

Cookies: Small text files that the sites visited by the user send to his terminal (computer, smartphone, tablet), where they are stored and then retransmitted to the same sites during subsequent visits.

Similar technologies: Tools that allow you to be tracked through the use of unique identifiers, such as pixel or web beacons.

Personal data: Any information about an identified or identifiable natural person.

 

  1. Data Controller

The Data Controller is:

La Relocation Group SA

Registered office: Via Cantonale, 15 – 6815 Melide (CH)

Telephone: +41 79 464 00 51

Email: info@larelocationgroup.com

For any question regarding the use of cookies, you can contact the Data Controller at the addresses indicated above.

 

  1. Types of Cookies Used

The Site uses different types of cookies for different purposes. Some cookies are necessary to allow browsing on the Site and use of its features, others are used for statistical purposes or to improve the user experience.

 

3.1 Technical Cookies

These cookies are essential for the proper functioning of the Site and to provide the service requested by the user. Without them, some functionality of the Site may be compromised.

Examples of technical cookies used:

wp-wpml_current_language: Used to store the language selected by the user during navigation. Duration: Session.

wpforms_field_x: Concerning the functioning of the contact forms on the Site. Duration: Session.

3.2 Analytical Cookies

These cookies collect aggregate and anonymous information about the use of the Site by users, allowing us to understand how the Site is used and improve its performance.

Tools used:

Google Analytics:

_ga: Used to distinguish users by assigning a randomly generated number as identifier. Duration: 2 years.

_gid: Used to distinguish users. Duration: 24 hours.

Gat: Used to limit the speed of requests by limiting data collection on high traffic sites. Duration: 1 minute.

Google Analytics configuration:

IP anonymization: Enabled to mask the IP address of users, ensuring anonymity.

Data sharing: Disabled, preventing Google from using the collected data for its own purposes.

Not using other Google services in combination with analytics cookies.

3.3 Profiling cookies

Currently, the Site does not use profiling cookies to send advertising messages in line with the preferences expressed by the user during browsing.

In the future, the Site may use profiling cookies such as:

Facebook Pixel: A tool that allows you to track conversions from ads on Facebook, tracking the behavior of users on the Site after they have clicked on an ad.

3.4 Third Party Cookies

During browsing, the user may receive cookies from different websites or web servers (third-party cookies) for the presence of elements such as images, maps, sounds, specific links to web pages of other domains.

Examples of third-party cookies:

Google Maps: For viewing interactive maps.

YouTube or Vimeo: For video integration.

The management of information collected by “third parties” is governed by their policies, which we invite you to consult.

 

  1. List of Cookies Used

The cookies used on the Site are listed below, divided by type:

4.1 Technical Cookies Used

wp-wpml_current_language

Purpose: Stores the language selected by the user to ensure that content is displayed in the correct language.

Owner: La Relocation Group SA.

Duration: Session (deleted when the browser is closed).

wpforms_field_x

Purpose: Necessary for the proper functioning of contact forms, allowing the user to send requests through the Site.

Owner: La Relocation Group SA.

Duration: Session.

4.2 Analytical Cookies Used

_ga

Purpose: Google Analytics cookie used to distinguish users by assigning a randomly generated unique identifier.

Owner: Google Analytics (Google LLC).

Duration: 2 years.

_gid

Purpose: Used to distinguish users and collect information about the use of the Site.

Owner: Google Analytics.

Duration: 24 hours.

_gat

Purpose: Used to limit the speed of request, limiting data collection on high traffic sites to improve performance.

Owner: Google Analytics.

Duration: 1 minute.

Note: The above list is an example and should be updated with the cookies actually used by the Site.

  1. Management of cookies

5.1 Consent for the use of cookies

When you first access the Site, you are informed of the use of cookies through an informative banner. By continuing to browse, clicking on “I agree” or closing the banner, you consent to the use of cookies in the manner described in this Policy.

5.2 How to disable cookies

You have the option to configure your browser to accept or reject all cookies, or to receive a notification when a cookie is sent. Each browser is different, so please consult the “Help” menu of your browser to understand how to change cookie preferences.

Procedure to disable cookies on major browsers:

Google Chrome:

Click on the menu in the upper right (three vertical dots).

Select “Settings”.

Click on “Privacy and security”.

Select “Cookies and other site data” and configure your preferences.

Mozilla Firefox:

Open the menu in the upper right (three horizontal lines).

Select “Options”.

Click on “Privacy and security”.

In the “Cookies and site data” section, configure your preferences.

Safari:

Select “Preferences” from the Safari menu.

Click on “Privacy”.

Configure your cookie preferences.

Microsoft Edge:

Click on the menu in the upper right (three horizontal dots).

Select “Settings”.

Click on “Cookies and site permissions”.

Configure your cookie preferences.

Note: Disabling technical cookies could compromise the proper functioning of some parts of the Site.

5.3 Third-party Cookie Management

To manage or disable third-party cookies, the user can consult the information and opt-out methods provided by the third parties themselves.

Google Analytics:

Opt-out: The user can install the browser add-on for disabling Google Analytics, available at: https://tools.google.com/dlpage/gaoptout.

Privacy Policy: https://policies.google.com/privacy

Facebook Pixel:

Opt-out options: You can manage your Facebook ad preferences by logging into your account and changing settings at: https://www.facebook.com/ads/preferences.

Privacy Policy: https://www.facebook.com/policy.php

 

  1. User’s rights

You have the right to:

Access your personal data and obtain information about the purposes of processing, the categories of data processed, the recipients or the categories of recipients to whom the data has been or will be communicated.

Correct inaccurate personal data concerning you without undue delay.

Request the deletion of personal data concerning you in the cases provided for by art. 17 of the GDPR.

Restrict processing in the cases provided for by art. 18 of the GDPR.

Object to the processing of your personal data at any time, for reasons related to your particular situation.

Data portability, which means receiving personal data about you in a structured, commonly used and machine-readable format.

Revoke your consent at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation.

Submit a complaint to the competent supervisory authority (for EU users, the Data Protection Supervisor of their country).

To exercise these rights, the user can contact the Data Controller at the addresses indicated in the “Data Controller” section.

  1. Further information on the processing

For further details on the processing of personal data and your rights, please consult our Privacy Policy.

 

  1. Changes to this Cookie Notice

The Company reserves the right to make changes to this Cookie Notice at any time. The changes will be published on the Site with an indication of the date of last update. You are encouraged to periodically consult this Policy to be informed of any updates.

 

  1. Applicable Law

This Policy is governed by Swiss law and, for users in the European Union, by the provisions of the GDPR. Any dispute will be submitted to the competent courts of the Canton of Ticino, with its seat in Lugano (Switzerland).

 

  1. Contacts

For any information or request regarding this Cookie Policy, you may contact the Company at the following addresses:

Address:

La Relocation Group SA

Via Cantonale, 15

6815 Melide (CH)

Email:

info@larelocationgroup.com

Telephone:

+41 79 464 00 51

 

Acceptance of the Cookie Policy

By continuing to browse the Site, you consent to the use of cookies in accordance with this Policy.

 

Thank you for reading our Cookie Policy. The Company is committed to respecting your privacy and ensuring transparency in the use of cookies and similar technologies.

 

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